What is facilitation?
Facilitation is a process for groups of people who need to have dialogue about topics or issues that are of high priority to them. There does not have to be a conflict involved, but there are usually different points of view that emerge which are then clarified. Or there may be hard, complicated or difficult matters to discuss, or critical decisions to be made. Facilitation provides the opportunity for all to speak, for all to hear others speak,
What does a mediator do?
A Baltimore Mediation mediator works on behalf of all participants present to have quality discussion to achieve greater clarity and understanding of a situation and to reach the goals of mediation. The mediator listens to the issues of concern, provides summaries and asks questions to help participants work with each other to decide the appropriate solution. The mediator promotes informed decision making and better understanding of the issues, what is important to all those participating