Nan Waller Burnett

Nan has been working with Baltimore Mediation and Louise Phipps Senft, Esq. for over 15 years, as an international co-trainer, co-presenter, coach, and mediator.Nan is a dynamic facilitator, author, transformative high conflict mediator, psychotherapist, conflict systems design consultant, executive conflict coach, educator and a founding partner in Dispute Resolution Professionals, LLC, established in 1997 in the Denver metropolitan area.An expert in high conflict family systems and multiparty complex workplace disputes; she was trained as a mediator at Harvard Law School’s Program on Negotiation in 1995, as well as USPS Redress training in 1998. She received specialized Divorce and Child Custody training at CDR in Boulder, CO. She has mediated over 2800 cases and was a grievance mediator for United Airlines for 25 years.Nan holds the Advanced Practitioner status in the Workplace, Training and Family Sections of the Association for Conflict Resolution.Nan is considered a national expert in high conflict family systems and mediates protracted familial disputes in 19 states. Over 40 percent of her caseload is in federal mediation, and specializes in the areas of employment, EEOC, ADA, and workplace violence, hostile work environment, public dialoging, crisis management, post-traumatic stress disorder, and critical incident debriefing.

In response to the international geo-political crisis, she became part of the founding team to develop the non-profit organization, Mediators Beyond Borders International and has served on the Board of Directors for 6 years. Over the last three years she helped to develop the Training & Research, and Events Divisions. She was also a member of the Hurricane Katrina Project for MBB in New Orleans and Biloxi.

In 2009, Nan developed the International Ambassadors Program, the worked on the Internship Program and was instrumental in launching the first Professional Country Chapter outside the US, MBB Italy. She is now working on the MBB Greek Dialogues to be held in Athens in 2013.

In 2004, she designed and remains the lead facilitator for the Rocky Mountain Retreat, teaching holistic and reflective practice to Judges, lawyers, mediators, conflict practitioners and peace-builders from over 21 countries and 45 states. The retreat was gifted to ACR for 2010 and beyond. She also served on the Board of Directors for the Global Negotiation Insight Institute; formerly the Harvard Negotiation Insight Initiative. In 1997, Nan was part of a 14 member professional delegation to Russia and Poland as a Citizens’ Ambassador for Mediation and she presented at the Moscow State University College of Law. In 2009 she was the 6th Kaplan Lecturer at the Pittsburgh Bar Association Spring Legal Forum, presenting on Spiritual Intelligence in Intractable Conflict, and facilitated the MBB Congress.

Nan has presented nationally at the ABA/DR, AFCC, and ACR conferences and has been a guest lecturer at Hamline Law School in St. Paul, MN. She led a Mediators Beyond Borders Ambassador’s Mission to China, Mongolia, and Korea in April of 2009, and presented on behalf of MBB in Germany and Italy in September 2009. In 2010, she led a delegation of 20 Mediators to Europe to present in Florence, Italy to the Mayor’s Council and University of Rome for MBB.

She presented in Slovenia and Germany in 2011 and Italy and Portugal on her Master Practitioner Series. She will present in Athens, Greece and Budapest, Hungary in 2013.

Nan has been adjunct faculty at Regis University since 1999 where she teaches Conflict Theory, Theories of Collaborative Negotiation, Advanced Mediation, and Persuasion in the graduate and undergraduate programs. Nan founded the Regis University Mediation Project, active from 1995-1998.

She serves as one of the faculty advisors to the Regis University/Colorado Professional Chapter of Mediators Beyond Borders. She has done post graduate work at Harvard University Law School Program on Negotiation in Advanced Mediation, and at Duke University and UCLA in Neuroscience and Conflict.

Nan co-authored and has taught the co-parenting education seminar “In the Best Interest of the Children” for 14 years. She authored and developed the level two high conflict classes “Growing through Conflict” in 2001, and has served thousands of bi-nuclear families statewide and in the Denver metro area. Nan is recognized as an expert in divorced family systems and specializes in high conflict marital mediation, and divorce mediation.

Nan is also an award winning author of a daily spiritual practice book entitled Calm in the Face of the Storm: Spiritual Daily Practice for the Peacemaker, the winner of the 2008 Gold Medal for Spirituality/Inspiration at the National Independent Book Publishers Awards, [IPPY], presented in Los Angeles.; or You can contact Nan at