October 40-Hour Mediation & Conflict Transformation Skills Training: Multiple Parties, Organizations & Representatives
2025-10-27 09:00 - 2025-10-31 17:00 (America/New_York) | This training will be held virtually on Zoom., MD, United States
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This course is led by Louise Phipps Senft, the author of the best-selling book: Being Relational: the Seven Ways to Quality Interaction & Lasting Change. All registrants will receive a signed copy of the best-seller.

40-Hour Certificated Mediation and Conflict Transformation Training is led by master trainer Louise Phipps Senft and the Baltimore Mediation team. This course provides the tools and theory critical in transforming conflict in all areas of conflict and dispute: family, business, workplace, community, lawsuits and legal claims. This is a nationally approved certificated mediation training that also includes an in-depth focus on sources of conflict, a systems approach and unitive triangling.

This 40-hour mediation training is part of Baltimore Mediation’s Core Curricula designed to teach you everything you need to know to start mediating, either professionally or for daily use and practice. We’ll focus on mediation, conflict transformation and resolution, Relational conflict theory and skills, personality and motivation awareness for the mediator, with an emphasis on fostering self-awareness to reduce personal reactivity, as well as Relational reflection and non-transactional listening and intervention techniques to facilitate communication, breakthroughs and quality decision making. The course emphasizes the following:

Understanding Relational Conflict Theory and Transformative Practice of Mediation, as Mediators
Self-Awareness Inventory and Development
Conflict Intervention and Transformation Mindset Necessary to Mediate
Relational Communication Skillset and Transformation “How-To’s” for breakthroughs
Individual Feedback from Trainers, addressing Participants’ Specific Strengths and Identifying Each person’s growth edge for excellence
Mastering and Understanding of Oneself as the Conflict Intervener
Understanding the Motivations of Personality Working with the Enneagram
Mastering the Skills of the “little m” mediator for Everyday Conflict Management
Understanding the dynamics of the mediation process and mediator’s role
Dealing with Strong Emotions
Working with and through Impasse
Knowing what a transformative mediator looks for to foster shifts
Working with multiple parties
Understanding conflict in systems and relational ways to respond
Hands-on skills for everyday conflict and conflict transformation how-to
Understanding the mediator’s ethical and legal obligations

What’s Included: A 40-hour certificated course held over a period of five consecutive days (Monday, Tuesday, Wednesday, Thursday, and Friday), a copyrighted 275-page training manual, a copy of the Best-Seller Being Relational: the Seven Ways to Quality Interaction & Lasting Change, and materials.

A certificate noting 40 hours of participation will be provided at the end of training for each person completing the course. It may be used to apply for state circuit court rosters of approved mediators and for continuing education credits from the participant’s accrediting institution.

This training is approved by and/or a certificate of successful completion of this training may be used to satisfy the requirements of the following:

The Maryland Circuit Courts
The United States government and all federal agency rosters
The Equal Employment Opportunity Commission
The Maryland Board of Social Work Examiners
Maryland State Board of Education
Most other states which have 20, 40, or 60-hour mediation training requirements.

CANCELLATION POLICY
Full Refund: up to 30 days prior to the start date of the training
50% Refund: Up to 2 weeks prior to the start date of the training
Cancellations received less than 1 week prior to the start date will not be subject to any refund. This policy is due to the highly customized nature of our programs, the number of registrants, and space limitations

Course Fee: $1850
Location: We will be holding this workshop VIRTUALLY using Zoom.

The mandatory Orientation will be held October 24th @9am.

For more information, please call our office at (443) 524-0833 or send us an email at office@baltimoremediation.com.

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October 4-Hour Enneagram Workshop
2025-10-29
4-Hour Introduction to the Enneagram, Conflict and Self-Awareness Workshop

An introductory workshop taught in the narrative tradition by Enneagram Master Trainer Louise Phipps Senft who works with the group to self-select one of nine personality types that contributes to their everyday motivations and personal reactivity in conflict as well as discovering their gifts for supporting conflict transformation with others. CEU, CME, 4 hours of Ethics.

Trainer: Louise Phipps Senft, Esq.

Dates: Wednesday, October 29, 2025, 9AM-1PM

Location: We will be holding this workshop VIRTUALLY using Zoom.
Course Fee: $395
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For more information, call our office at (443) 524-0833 or send us an email at louise@baltimoremediation.com.

Description: The Enneagram is a dynamic system of 9 personality types. It is meant to help us understand ourselves, the people in our lives, and our relationship to greater realities that guide us. How well in tune we are with our internal state, or how self-aware we are has a strong influence on how we ‘do’ conflict. With a better understanding of conscious motivations, we can reduce our personal reactivity and better handle difficult situations.

Participants first take a short Enneagram inventory, then break into small groups to share strengths, weaknesses, and to discuss conflict experiences. Louise Phipps Senft leads the workshop in the narrative tradition, so attendees can deepen their learning with others. Participants will come away with a deeper understanding of self and other relationships in their lives. If you are looking to improve your relationships with individuals that matter the most, whether it be children, parents, family members, or co-workers, the Enneagram workshop is an invaluable experience.

TRAINING FOCUS

The Enneagram: Understanding yourself and others
Using the Enneagram of personality to reduce difficult interactions
Self-Awareness inventory and development
Understanding reactions to conflict in order to better manage reactivity
Managing automatic responses in relation to your center of intelligence
The Enneagram and basic neuroscience of conflict
Practicing mindfulness: Enneagram applications
Understanding the nature of conflict and what you can do to transform difficult conversations

CANCELLATION POLICY
Full Refund: up to 30 days prior to the start date of the training
50% Refund: Up to 2 weeks prior to the start date of the training
Cancellations received less than 1 week prior to the start date will not be subject to any refund. This policy is due to the highly customized nature of our programs, the number of registrants, and space limitations
Participants Are Saying…
“I’m leaving the course with an unexpected new hope, and concrete tools to improve relationships even outside of a ‘mediation’ environment – personal, family, work. Eye-opening introspection.”
– Holly Schmittle, Director of HR at Planit
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